📦 Order status
Fastest route: the Track My Order page. Include your order number if you message us.
↩️ Returns & exchanges
Start here: Shipping & Returns. Then message us with your order number and the item.
🧱 Missing PixelBricks piece
Tell us the set, the step number from the instructions, and the piece color.
💬 Everything else
Wholesale, collabs, fan-event partnerships — we read every message.
Hours: Monday–Friday, 9am–5pm Pacific. We ship from the USA.